COURSE OUTLINE
This course is divided into modules and lessons, each focusing on key topics, which are broken down into easy-to-follow concepts.
Throughout the course, you will be given activities to complete to help you summarise what you have learnt and appraise your understanding.
There are three modules within the course and information on what is covered is as follows:
Module 1
- Introduction to Communications
- Legislation
- Non-Verbal Communication
- Visual Aids
- Physical Environment Affecting Interpersonal Communication
Module 2
- Leading and Facilitating
- Listening
- Note-Taking
- Reading
- Written Communication
- Reports
- Drafting, Editing and Proofreading
Module 3
- Research
- Professional Presentations
- Meetings