COURSE OUTLINE
This course is divided into modules and lessons, each focusing on key topics, which are broken down into easy-to-follow concepts.
Throughout the course, you will be given activities to complete to help you summarise what you have learnt and appraise your understanding.
There are four modules within the course and information on what is covered is as follows:
Module 1: Introduction to Supervisory Management
- Supervisory Duties & Responsibilities
- Supervisory Leadership
- Managing Conflict
Module 2: Standards, Guidelines & Best Practices
- Employee Rights
- In-house and Contract Staff
- Work Records
- Risk Assessment and Insurance
Module 3: Staff Relations
- Recruiting Staff
- Staff Coaching & Training
- Evaluation & Feedback
Module 4: Procedures
- Communications
- Standards
- Budgeting